Privacy Policy and Data Collection
At Sachakuna Resort, we are deeply committed to safeguarding your personal information and ensuring transparency in how your data is collected and used. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to protect your privacy.
We may collect personal information from you in various ways:
- Personal Details: Name, contact details, email address, phone number, and mailing address.
- Booking Information: Preferences for stays, retreats, dietary needs, and other accommodation-related details.
- Browsing Data: Automatically collected information such as IP addresses, browser types, pages viewed, and referral websites when you visit our website.
The personal data we collect is used for the following purposes:
- Reservations: To process your booking, manage your stay, and provide personalized services.
- Customer Service: To respond to inquiries, provide support, and resolve issues.
- Communication: To send reservation confirmations, updates, and offers relevant to your stay (with your consent).
- Marketing: To provide you with promotional information about retreats, events, or services (opt-in).
- Improvement of Services: To analyze user behavior and improve our website, services, and user experience.
- Legal Compliance: To comply with applicable laws, regulations, or legal requests.
Our website uses cookies to enhance your browsing experience and gather usage data. Cookies help us understand how visitors navigate our site and allow us to improve functionality.
- Types of Cookies: Session cookies (temporary), persistent cookies (stored on your device), and third-party cookies (for analytics and marketing).
- Consent: You may disable cookies in your browser settings, though this may affect some functionalities of the site.
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: Trusted third-party companies that help us operate our website or deliver communications.
- Legal Requirements: If required by law, or if it’s necessary to protect the rights, property, or safety of Sachakuna Resort or others.
- Business Transfers: In case of merger or sale, your information may be transferred as part of the assets of the business.
We use advanced security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: Sensitive data (like payment information) is encrypted during transmission.
- Access Controls: Only authorized personnel can access your personal data.
- Monitoring: We regularly monitor our systems for potential security threats and vulnerabilities.
You have the following rights concerning your personal information:
- Access: You may request access to your personal data that we hold.
- Correction: You have the right to correct any inaccuracies in your personal information.
- Deletion: You may request the deletion of your personal data in certain circumstances.
- Opt-out: You can unsubscribe from marketing communications at any time.
- Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once your data is no longer needed, we securely delete or anonymize it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Sachakuna Resort
Email: sachakuna.marketing@gmail.com
Phone: +41 79 229 73 73
Address: Sachakuna Resort, Lagoon Azul, San Martín, Peru
Sachakuna Resort
Email: sachakuna.marketing@gmail.com
Phone: +41 79 229 73 73
Address: Sachakuna Resort, Lagoon Azul, San Martín, Peru
© All Rights Reserved. Sachakuna Resort.